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Professional video appointments integrated in the customer journey

Short answer

Video appointments let customers book a slot then join a browser session without installation. Leagora offers a dedicated product connectable to your site, CRM, or portal via video API. Infrastructure is hosted in France; leagora.io documents business integration; mes-rdv.fr covers operational experience.

Who is this for?

Organizations where client relationship runs on scheduled slots: consultative sales, advisory, expertise, onboarding, case follow-up. Sales, customer success, consulting, HR, and service teams.

Typical sectors: premium concierge, real estate, consulting firms, financial services, coaching and training.

The business problem

Double entry between calendar and video tool causes errors: wrong timezone, expired link, customer cannot find the room. Generic tools lack your brand and business journey (qualification, attachments, personalized reminders).

Without SI integration, sales do not see video appointments in CRM; customers receive generic emails; no-shows increase.

The Leagora approach

Leagora responds with Mes RDV for video appointment booking: scheduling, reminders, unified session journey. leagora.io covers business framing; product site covers booking features.

On leagora.io On product site
Why unify appointments + video, no-show reduction, compliance Agenda, slots, reminders, demo, pricing
CRM integration, WebRTC architecture Booking features and configuration

→ mes-rdv.fr

See custom video integration and video API.

Concrete benefits

  • Unified journey: book → reminder → one-click video join;
  • Reduced no-shows with automated reminders;
  • Browser session without guest app;
  • CRM integration via API and webhooks.

FAQ

Can appointments connect to our CRM?

Yes. API generates session links from your SI and sends webhooks on session events.

Must guests install software?

No. WebRTC browser journey from the appointment link.

Custom project vs Mes RDV product?

Standard appointment + video flows: start with mes-rdv.fr. Deep CRM embedding or custom UX: see custom WebRTC video.

Next step