When do you need a custom WebRTC video project?
Short answer
A custom WebRTC video project is required when your business journey does not fit an off-the-shelf product: specific UI, complex business rules, deep SI integration, on-premise deployment, or full white label. Leagora designs video architecture, provides API and components, deploys in France. Group products cover standard cases.
Who is this for?
IT directors, CTOs, product owners, and integrators carrying a structural video project: customer portal with embedded video, sector platform, ERP or business software extension. SaaS vendors adding video without building SFU/TURN from scratch.
The business problem
Generic video products impose their UX, integration limits, and data policy. Building WebRTC from scratch costs months (SFU, TURN, signaling, browser compatibility, scaling). Between both: a unique business journey without viable proprietary infrastructure.
The Leagora approach
Leagora delivers custom video architecture and deployment: needs audit, video architecture design, iframe vs SDK vs full API choice, France or on-premise hosting. Start with request a quote.
Group products (support, meeting, appointments, live) remain the fast path for standard use cases.
How it works
- Scoping and architecture: business workshop, SI mapping, integration level choice;
- Development and integration: your team or integrator consumes Leagora APIs; Leagora deploys SFU/TURN stack;
- Production and operations: France hosting, monitoring, DPA documentation.
Concrete benefits
- 100% aligned video journey with your business, no SaaS-imposed UX compromise;
- Stack control: auditable WebRTC components, possible migration;
- Native SI integration: SSO, CRM, portal via video API;
- Sovereignty: France hosting or on-premise.
Use cases
SaaS vendor embedding video
An HR software vendor embeds video interviews in its recruitment module: UI stays in-product, data transits France infrastructure, DPA covers vendor and enterprise clients.
Custom citizen portal
A public organization deploys a user portal with video counselling: strict access rules, business queue, consent-governed recording. On-premise regional datacenter meets sovereignty requirements.
FAQ
Custom or Leagora product: how to decide?
If need matches support, meetings, appointments, or live without major variation, start with the dedicated product. If UX, integration, or hosting exceeds product scope, custom is relevant.
Is an internal dev team required?
Generally yes for application layer. Leagora provides infrastructure, APIs, architecture support; an integrator can handle app development.
Can we start with a product and evolve to custom?
Yes. Many clients pilot on a product then move to API integration when volume or customization justifies it.
Next step
Request a quote to present your context and define trajectory — product, integration, or custom deployment.